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Frequently asked questions
InstaReM is a leading digital cross border payments company which enables consumers, Small and Medium Enterprises and financial institutions to make international money transfers at a low cost. InstaReM was founded in 2014 in Singapore with licenses and offices in Singapore, Australia, Malaysia, Hong Kong, India, USA, Canada and EU.
InstaReM typically takes 1-2 business days to process a transaction. However; for certain countries, corridors, and payment methods it could be more than 2 business days to process a transaction.
Account creation is easy. You just need to signup with your email ID or Google / Facebook ID. Click here to create an account.
InstaReM is a licensed service provider with licenses in Australia, Singapore, Hong Kong, Malaysia, India, US, EU and Canada. Moreover they maintain complete transparency to give you better control over your transactions and their thorough verification processes ensure that your money is safe with us and reaches the right recipients.
You are advised to transfer funds to them within 24 hours. Your transfer will be auto-cancelled if they do not receive funds for the same within 72 hours of initiating the transaction.
Sorry. Currently they do not accept credit cards.
You can transfer money to InstaReM through Electronic Funds Transfer (EFT) / Bank Transfers / Wire Transfers in all countries. You can also send money through POLI (in Australia), Debit Card (in EU), FPX (in Malaysia) and ACH Pull or Bank Transfer method (in USA).
InstaReM will notify you via an email about your rejected transfer.
You can contact InstaReM Client Services Team via email, chat or call for any issues you face.